Insurers We Work With
The Royal Buckinghamshire Hospital and their staff are recognised by and registered with all major health insurance companies. They include:
- Aviva
- AXA PPP
- Bupa
- Cigna
- The Exeter
- Healix
- Saga
- Simply Health
- Vitality and WPA
If you hold insurance with another provider, please ask, as we may be able to arrange payment.
Initial Procedure
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Be referred to The Royal Buckinghamshire Hospital
Ask your GP to refer you for diagnosis, or treatment at our hospital.
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Request authorisation from your insurance provider.
They will give you a Reference/Authorisation Number.
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Book your appointment with The Royal Buckinghamshire Hospital,
You’ll need to provide your Reference/Authorisation Number prior to treatment and you should also bring this number when attending your appointment.
How Payments Are Made
The Royal Buckinghamshire Hospital will invoice your insurance provider directly for all items insured under your individual cover. We have an arrangement with many insurance companies which allows us to send invoices to them electronically.
At the end of your stay, you may receive an invoice for treatment, which you should forward to your insurance company, together with consultants bills. We do request that you provide your full insurance details when arriving for treatment, or we may ask you to settle your account in full before leaving.
Additional Charges
Depending on your policy, an insurance provider may require you to pay an excess. They should advise you of this when you first contact them.
Certain items, perhaps medication to take home, or assistive devices such as walking sticks, may not be covered by your insurer. This can result in an additional charge from the hospital.
Please make sure you check the details of your individual policy in advance, to make sure you are aware of any possible additional charges.
Meals provided for your visitors are not covered by insurance. They are charged to you and payable directly to the hospital.
If you have any queries about additional payments or charges not covered by insurance, please check your policy or contact your insurer for advice.